Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction.
Businesses across the globe have been hit hard by the COVID-19 pandemic. Many have been forced to close their doors, some only temporarily, but countless others for good. With experts saying there’s no guarantee of a rapid economic recovery, it’s important that you reassess and redefine your business strategy and buckle down for more storms ahead.
The use of artificial intelligence (AI) is becoming increasingly common across numerous industries, reshaping the way organizations conduct business. In the Voice over Internet Protocol (VoIP) market, in particular, AI’s proactive and predictive automation processes can significantly increase precision, accuracy, and efficiency.