5 Big Reasons Why Businesses in New Jersey Outsource Their Computer IT Support To Us:
1. NO Long-Term Contracts
We keep our clients by delivering excellent service, not binding, multi-year contracts that handcuff you to using us.
2. NO Nickel-And-Diming Or Fine Print
Our service agreements aren’t full of weasel clauses and exclusions; you’ll know exactly what you’re paying for and what you can expect – no “gotchas” or hidden fees.
3. In-house 24/7/365 Monitoring and Support
We are not one of those IT companies that outsource your phone calls to support teams outside the country. We monitor and support each employee in-house with a live representative to assist you.
4. Proactive IT Support, Never Reactive
Our Brainiacs are trained to check the health and status of your network twice per day. In the IT world, we don’t like surprises. We rather be proactive and maintain a reliable network that you can count on.
5. 15-Minutes Guarantee
We will have a qualified technician working on resolving your IT problem within 15 minutes or less, GUARANTEED.
New Jersey One Stop Shop For All Your Technology Needs
- Desktop Support
- Disaster Recovery & Continuity
- Data Backup Solutions
- Server Support
- VoIP/Phone Solutions
- IT Project Management
Imagine this. Everyone that calls in is treated with respect, no one feels neglected, and all issues are handled by a tech within 15 minutes tops. This is one of the fastest growing companies in NJ and best places to work. This is my vision. We accomplish this by treating the Brainiacs team like family. We treat our employees with respect and give them the ability to make decisions on their own, which empowers them and allows them to contribute to the company in a major way. What does this mean to you? It means that when you call in you will be greeted by a courteous employee that actually loves their job, focuses on treating you like a part of our family, and works hard to maintain your network infrastructure to minimize down time and major issues. Read more
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See what clients are saying about us...
I Highly Recommend Network Brainiac’s For Data Back-Up!
I believe you get what you pay for. I run a business and we are not the cheapest, nor the most expensive. However, we are definitely the best..Read more
Accurate Pest Control
I Know If Any Unforeseen IT Issue Occurs, Even Over The Weekend, It’s Corrected On Time!
Network Brainiac’s is priced appropriately for the reliable services and honest work they provide. Other companies are slightly less in price..Read more
Dealer Principal, Cadillac of Mahwah
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